FREQUENTLY ASKED QUESTIONS

GENERAL

When can you start?

We endeavour to give accurate start dates. Occasionally, a customer will ask for extra work to be undertaken which does result in a delay to the next contract. Also inclement weather can affect estimated completion dates. If this happens, we will immediately inform the next customer.

How do I organise an appointment?

Once you have called our offices and left your details with our staff, you will receive a call from one of our Managers who will then arrange an appointment at your property to survey and inspect the project/repairs/works. We will then produce a written quotation for you. Once the quotation has been accepted, we will give you a call to discuss a convenient start time for your works.

Do you guarantee your work?

We can offer a manufacturers guarantee on all new materials used. We also guarantee our workmanship.

How long does planning permission take?

Some extensions do not always require planning permission, but if required it can take two to three weeks for a site visit and drawings to be produced and eight to ten weeks to obtain planning permission. Building Regulations can be applied for at the same time or after planning is granted.

How long will it take?

Our trained team are dedicated to providing a fast and efficient service, our priority is a watertight roof and a satisfied customer. Satisfaction can only be achieved if we maintain our promise to complete your contract as quickly as possible with the least disruption and without compromising our standards.

On what basis are the TM Roofing & Building work force employed?

80% of the workforce at TM Roofing is employed on a permanent PAYE basis providing a consistent high quality standard of workmanship.

ROOFING

I have noticed condensation in my roof space – how can I prevent this?

The only practical way to prevent condensation is through effective ventilation. By promoting cross currents of air, the entire roof void will be kept well ventilated and will disperse any water vapour before it can condense. We provide a variety of ventilation products listed on our Products page.

Do flat felted roofs need to be covered with chippings?

Chippings do provide protection for the roof from ultra violet radiation as well as providing a decorative finish. They can also reduce problems caused by extremes of temperature. Solar reflective paint may also be used as an alternative.

What is the life expectancy of roofing felt for a flat roof?

Based on industrial estimates, life expectancy ranges from 5 to 30 years dependent on the product used.
Each manufacturer provides a product guarantee, which should be used as a guide to longevity.

Do I need special nails or screws when fixing lead?

Yes, use copper nails or screws which are listed on our Products page.

BUILDING

Can you design and draw up the plans and submit the planning application?

We can design and submit the plans on your behalf, construct the extension/undertake the alterations and refurbishments acceptable to the local Council Building Inspector, handing over all relevant Completion Certificates.

How long will the building works take?

A typical extension will take approximately 8 to 10 weeks to complete, depending on its size and design.

Can you obtain materials to precisely match?

Yes, but this may take a little more time and planning to source the secondhand materials if we do not have any in our current stock to achieve a good match.

Do you provide references of your workmanship?

Yes, we can provide a number of references from satisfied customers and provide examples of recent similar works for you to view. Please see our References section.